
Stay informed using the Infinite Campus Parent Portal
Stay informed using the Infinite Campus Parent Portal
Robbinsdale Area Schools (Rdale) wants to make sure families stay connected and informed throughout their student's educational journey by using the Infinite Campus Parent Portal. Here are the key steps to accessing important information online:
1. Log in to Infinite Campus Parent Portal
The Infinite Campus Parent Portal is the most important way to stay connected to your student’s educational journey. It provides secure, easy access to schedules, transportation, grades, attendance, and more: Infinite Campus Parent Portal.
Parent Portal accounts are created automatically when students first enroll in Rdale. Your username follows this format: [last name][first initial][last four digits of your phone number] (example: williamsd3006). Login details, including your username and password, were emailed to the address you provided at enrollment.
If you are new to Rdale, start by selecting “New Parent - Claim Account” on the login page and follow the prompts.
For help with your account, including locating your username or resetting your password, email registrar@rdale.org or contact your student’s school. Please include your student’s name when emailing.
2. Download the Parent App
Stay connected on the go by downloading the Campus Parent mobile app:
3. Update Contact Information
Accurate contact information is essential to receive school and district communications. Please review your email, phone number, and communication preferences within Parent Portal. If updates are needed, follow the steps at the bottom of this post, or contact your school or email registrar@rdale.org (include your student’s name).
4. Family Support
We recognize that language and technology barriers can make it difficult to access school information. Rdale offers support, including:
- Internet Access: If you don’t have reliable home internet, Rdale has WiFi hotspots available. Please fill out this form to request a hotspot.
- Language Services: Enrollment Center staff are available to assist. Call 763-504-8080 for support.
- Tutorial Videos: Step-by-step videos are available in English, Somali, and Spanish to help families use the Infinite Campus Parent Portal and resources found within it.
If using Infinite Campus Parent Portal isn't an option right now:
- Bus Routes: Email transportation@rdale.org for assistance.
- Teacher Placement/Schedules: Contact your student’s school directly for details.
5. Educational Benefits and Free Meals
Every student receives one free breakfast and lunch each school day through Minnesota’s Free School Meals Program.
Families are strongly encouraged to complete the Application for Educational Benefits. Doing so may qualify your student for reduced fees on transportation, athletics, and activities—and it helps schools access important funding and discounts that benefit all students.
Manage Your Contact Preferences
Manage your contact preferences by selecting how you receive messages (phone calls, emails or text messages).
After logging in to Infinite Campus, from the User Menu
- Select Settings
- Select Contact Preference
- Review existing contact information (phone numbers and email addresses) and mark your desired Messenger Preferences
Note: Please keep GENERAL checked as the district and schools use this setting to send messages.
- Emergency: Emergency messages are sent based on the contact information listed.
- Attendance: Attendance messages notify parents/guardians when students are absent or tardy from class.
- Behavior Messenger: Behavior messages notify parents/guardians when a student is involved in a behavior incident.
- General: General messages are any messages labeled as general by the district or school. Please keep this setting checked.
- Priority: Priority messages are messages that are labeled "High Priority" by the person who created the message.
- Teacher: If given rights by the district or school, teachers can send messages to parents/guardians regarding failing grades and missing assignments. Teachers can also send general announcements.
Need help setting up a parent portal account? Not sure if you have one? Having trouble updating your preferences? Email registrar@rdale.org.